An array of support and technical services…

Our reputation for customer satisfaction has been built with superior quality instruments and the unmatched support that complements their performance.

The following are among the technical services Sensortech provides:

Product Support
Our customers have free product support for the life of the instrument. Many of our clients find this to be the greatest benefit of being a Sensortech customer. We receive requests for assistance on a daily basis and will act promptly to respond to you. Whether your instrument is 30 years old or purchased just yesterday, Sensortech’s moisture measurement and control specialists are at your disposal.

Startup Assistance
Sensortech specialists are commonly found on location at a client’s site providing system commissioning, hardware calibrations, product calibrations, and instrument training. We ensure your process is fine-tuned for moisture measurement and control from day one. We can provide comprehensive instruction to device users and technical staff.

Calibration Services
Your Sensortech instrument will include a turnkey package with our calibration services. Calibration services are included with the purchase of your instrument. All you need to do is send your product samples to our calibration laboratory, and we will adjust them according to your specifications. Simply install the pre-calibrated moisture sensor into your process.

Instrument Training
Sensortech instruments have a wide range of functionality. Most clients find that the central operating features suffice for their application. We offer instrument training for advanced users looking to exploit the full range of features. This training provides valuable insight into the theory, operation, and application of the instrument.

System Upgrades
Sensortech instruments hold their value. Trade in your older Sensortech instrument for a generous credit toward the purchase of a new and upgraded model. Sensortech’s philosophy of product engineering is guided by the process of continual improvement. Implementing incremental and breakthrough improvements for every Sensortech instrument guarantees that you will have access to the latest advancements in moisture measurement and control technology.

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